The government is suing student loan giant Navient, claiming the servicer isn’t looking out for borrowers. Navient agrees, saying its role is to send bills, collect payments, process forbearances and manage the account. The student loan servicer acts in the lender’s interest, claims Navient – not yours.
In other words, Navient isn’t even pretending to help you. If there’s a better strategy available to manage your student loans, don’t expect your servicer to mention it.
 

The government is suing student loan giant Navient, claiming the servicer isn't looking out for borrowers. Navient agrees, saying its role is to send bills, collect payments, process forbearances and manage the account. The student loan servicer acts in the lender’s interest, claims Navient - not yours. In other words, Navient isn't even pretending Read the article

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